For small to mid-size businesses, we offer IT support services from remote areas around the globe. We have set up offices in India that can help in servicing request of any kind from our clients. This helps in reducing cost by 30-40%.
We give services in the following areas
OS level support
Unix – Solaris, HP, RedHat Linux
Windows – any version
Database level support
Sybase
Oracle
DB2/UDB
SQLserver
Remote Management Software
PCAnywhere
RealVNC
Response Time – We have a standard response time of 2 hours but many times, we achieve that in minutes.
Communication – We are 24 X 7. We are online thru chat (IM- yahoo, AOL, MSN), email, and phone – dedicated lines.