For small to mid size businesses, we offer IT support services from remote area on the globe. We have setup offices in India who can help in servicing request in any kind from our clients. This directly helps in reducing costs by 30-40 percent eventually making our client not to worry about its day to day increasing operating costs.
We give services in following areas
OS level support
Unix - Solaris, HP, RedHat Linux Windows - any version
Database level support
Sybase Oracle DB2/UDB SQLserver
Remote Management Software
Response Time - We have a standard response time to 2 hours but manytimes we achieve that in minutes.
Communication - We are 24 X 7. We are online thru chat (IM- yahoo, AOL,MSN) , email and phone - dedicated lines.